CANCELLATION

NEED TO CANCEL YOUR MEMBERSHIP?

Initial Cancellation and Refund Policy I may cancel this agreement for any reason within three (3) business days of Iron Monkey’s performance of my first service purchased under this agreement (“Initial Cancellation Period”). I may cancel this Agreement by providing written notice of cancellation in person or by certifies mail, return receipt requested to Iron Monkey Strength at 677 Franklin Avenue, Franklin Square NY 11010 (“notice Method”). If I cancel this Agreement during the Initial Cancellation Period, I will receive a refund of any payments I have made for the Service under this Agreement. Cancellation of Service After Initial Cancellation Period. I may terminate this Agreement after my initial Cancellation Period only as follows: For Services purchased on a month to month basis by recurring Payments, I may cancel this Agreement by providing thirty (30) day advance written notice through any Notice Method listed above. Cancellation will be effective 30 days following the date of notice. (e.g. written notice received by Iron Monkey on January 15 will terminate the service effective February 14). For service purchased other than by reoccurring Payments, including prepayment in full or by scheduled payments, I may cancel this Agreement only for the specific causes provided in the State Law Provisions below, which may include death, disability, and/or relocation. Any a months I have paid will be pro-rated to the effective cancellation date. Agreements that are 6 or 12 month commitments may only be cancelled if before the first training session is delivered or the person is no longer physically capable of using the service. It may be transferred to another individual for a small fee. CANCELLATION AND REDEMPTION POLICIES Cancellation and Refund Policies: Initial Cancellation Period. I may cancel this Agreement for any reason within three (3) business days of Iron Monkey Strength’s performance of my first Fitness Service purchased under this Agreement (“Initial Cancellation Period”). I may cancel this Agreement by providing written notice of cancellation in person or by certified mail, return receipt requested to Iron Monkey Strength at the studio, 677 Franklin Avenue, Franklin Square NY 11010 (“Notice Method”). If I cancel this Agreement during the Initial Cancellation Period, I will receive a refund of any payments I have made for Fitness Services under this Agreement. Cancellation of Fitness Services After Initial Cancellation Period. I may terminate this Agreement after my Initial Cancellation Period only as follows: For Fitness Services purchased on a month-to-month basis by Recurring Payments, I may cancel this Agreement by providing thirty (30) days advance written notice through any Notice Method listed above. Cancellation will be effective 30 days following the date of notice (e.g., written notice received by Iron Monkey Strength on January 15 will terminate my Fitness Services effective February 14). For Fitness Services purchased other than by Recurring Payments, including by prepayment in full or by Scheduled Payments, I may cancel this Agreement only for the specific causes provided in the State Law Provisions below, which may include my death, disability and/or relocation. Any amounts I have paid will be pro-rated to the effective cancellation date. Redemption Policies: Expiration: Except for Fitness Services purchased on a month-to-month basis by Recurring Payments, I agree to complete all Fitness Services on or before the Expiration Date set forth above, and in any event within one (1) year of the date of this Agreement. If I do not complete a Fitness Service within one (1) year, I will forfeit it. One-on-One Session: If I cannot attend a scheduled session, I will provide Iron Monkey Strength a 24-hour notice. I understand that if I do not attend a scheduled session, I will forfeit the paid session and will not receive a refund. I understand and agree that if I terminate my club membership, I will also forfeit all remaining sessions. If a session is cancelled by Iron Monkey Strength, I will not be charged or will receive a refund for the session. Group Class: If I do not attend a scheduled group class, I will forfeit it and will not receive a refund. If a group class is cancelled by an instructor and no make-up class is scheduled, I will not be charged or will receive a refund for the class. Iron Monkey Strength reserves the right to cancel group classes and Fitness Services for any reason, including low enrollment. Fitness Professionals: Iron Monkey Strength reserves the right to substitute trainers, instructors or other fitness professionals as necessary or appropriate in order to perform your Fitness Services. Electronic Communications. I expressly consent to receive electronic messages from Iron Monkey Strength, including messages to advertise or promote products or services and messages related to my Fitness Services, including but not limited to communications related to Iron Monkey Strength.

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